Please leave as many details as possible. Your custom piece will be created through our vision and interpretation of your instructions. Please be willing to offer additional information if we request more details.
📌 Production Times: Our current turn around time is 15-20 business days. Please be mindful that business days do not include Holidays, weekends or your order date. All items are handmade by the HSB team in Georgia. This takes time and we promise that it’s worth the wait. Please take into account production times when ordering.
📌 Shipping Notifications: You can expect a shipping notification within 3-5 business days of the 20 business day mark. Please check your email for shipping notification before asking for an order update.
📌 Returns: We have a 24 hour cancellation period during which time you may cancel an order. If you want to cancel an order but do not cancel within the 24-hour time-frame you will be charged for the item and it will be shipped to the provided address.
📌 Rush Orders: We are not accepting any rush orders at this time.
Thank you for your business! Your support means so much to this mama owned shop ❤️❤️❤️